Fortress Tactical - Asheville, NC
Located west of Asheville NC, Fortress Enterprises was founded in 2003, and incorporated as Fortress Tactical, LLC in 2008. We specialize in Primary Weapons firearms, AR15/AR10 uppers, suppressors and short-barrel rifles. Because we exist as a small business, we're able to focus our efforts on offering quality service, fast shipping, and personal attention. We do not operate a physical location, so our products are not put on display or handled by customers prior to sale. Feel free to check out our website customer reviews here, and Gunbroker feedback here.
We will never succeed in business without honesty & integrity. Relationships always take precedence over sales. This is our foundation.
Feedback welcomed! Click here to drop us a note.
A man's life is always more forcible than his speech. If his life and doctrine disagree, the mass of onlookers will accept his practice and reject his preaching.
~ C. H. Spurgeon ~
Working with Mike has been quite possibly one of the best experiences I've ever had on or offline. I admit at first I was a bit nervous making such a large purchase online, but his attention to detail, quality & service has been thus far, effortless, unsurpassed and exemplary. I look forward to continuing to do business with Mike, and referring anyone and everyone to him. He is truly dedicated to his clientele and is most definitely an online (as well as offline) force to reckon with. If you seek quality and nothing but the best service, do not hesitate - Fortress Tactical is the place to go. Thanks Mike.
Cesar Cortez - Miami, FL
As everyone states, Mike is AWESOME. I don't know when he sleeps. He has answered every one of my emails within minutes of me sending them. He changes shipping addresses with no issues. Super easy to communicate with. Oh yea - great prices too!
Roger Felix - Martinez, CA
I was referred to Mike/Fortress Tactical by PWS. Fortress Tactical has outstanding customer service, and I communicated with Mike through emails, text messages, and over the phone. The price of the weapon I purchased was far better than any other deals I could find. After I purchased the weapon, Mike followed up promptly through email with the confirmation of purchase, invoice, shipping and tracking information. Fortress Tactical overall did an outstanding job and I would definitely recommend them. Mike is very knowledgeable and will do his best to try to make sure you're happy with your deal. This won't be the last time I contact him for all my firearms needs.
Dana Lutz - Guymon, OK
Fortress Tactical has THE BEST customer service I've ever dealt with. They were very responsive answering my questions within minutes, very patient, and my item arrived within less than a week. Additionally, they have outstanding prices. I will definitely purchase from them again in the future A++++!!!! Very pleased.
Jeremiah Miller - Harper's Ferry WV
As a gun enthusiast in California, it's a constant struggle to exercise my 2nd amendment right. Sometimes out of state gun retailers can be real jerks towards customers from California - almost like they hold a grudge against us. Like we need anymore hostility... Fortress Tactical was very accommodating and supportive in trying to get me a stripped lower into California. They went out of their way to answer any questions I had. They were great. I was so impressed I came back and purchased a 2nd PWS upper. Thanks guys!
Jorge Flores - Los Angeles, CA
No BS - perfectly executed sale, shipment and delivery. A very fast 2-day delivery! Fortress Tactical is my go-to weapons dealer!
Terry Loftis - Edwardsville, KS
The PWS upper speaks for itself - unstoppable! Great experience purchasing online. Before I put my phone down the shipping notification was in my Inbox. Highly recommend using Fortress Tactical!
Frank Castle - Nanjemoy, MD
Having retired from 35 years in law enforcement, I continue to enjoy every moment spent on the range. Ergo, I found another "platform" I couldn't pass up, and Mike @ Fortress Tactical made the purchase, shipping, and transfer flawless. In a word; Excellent!
Harry Norris III - Houston, TX
Mike, I can't say enough about the great order follow-up you gave me, and I want to say thanks for the constant communication you provided following my order. I strongly recommend your business to all.
Joseph Blea - Espanola, NM
I just received my MK111 upper last week, and don't have any hard rounds through it yet. As such, I can't comment too heavily on the receiver other than saying overall fit and finish appear excellent. Based on my prior experiences with PWS though (I own a MOD1 MK116 and MK216 with hard mileage on them), I have extremely high expectations for this upper. As far as my experience with fortresstactical.com goes - this is my third order from Mike, and each experience has been phenomenal. Mike is very professional, extremely responsive to email inquiries, and gets products shipped very quickly. I can't say a single bad thing about my experience here!
David Holland - Wichita, KS
Top-tier products, world class customer service, competitive pricing, and fast shipping. What more can you ask for?! Mike was excellent to work with, and was knowledgeable and expedient in his communication. Fortress Tactical has my highest recommendation!
Janson Card - Portland, OR
When you need your item(s) quickly, go with Fortress Tactical. You can't beat a place that ships out orders extremely fast, and also has great customer service.
Tyequan Dumas - Marion, NC
We are very happy at the level of service provided by this company. We called them at the last minute with an order, and they made sure to get us the products in time. They also worked with us to pass down the discounts available. Fortress is a very honest company (with a very high level of customer service), and they take extra steps to help their clients. I highly recommend working with them.
Ameriquest Security - Culver City, CA
Purchased a new MK118 from Mike at Fortress Tactical for a night coyote rifle. This is my first PWS rifle, and I was looking for a piston AR because we use suppressors on our night rifles. Mike's service was impeccable, and he will stay in business for a long time by providing the type of service he did with my order. The rifle is shooting .5 MOA with Hornady 53 grain V-MAX Superformance with the suppressor and D-750 night scope. This is just what the doctor ordered for my coyote business. I will be buying from Fortress Tactical in the future. This purchase was a WIN-WIN in terms of service, and a very accurate and smooth shooting rifle.
Raymond McIntyre - Sebring, FL
I recently purchased a new rifle from Mike at Fortress Tactical. The whole process was really easy! Their website is easy to use, they don't charge a premium to use a credit card, and when they say 'in stock' - they really mean it. Since the gun had to be shipped to my local FFL, Mike sent an email right after I placed the order letting me know that he would contact me when he received the info. He did so, and the gun was in the mail the same day. I couldn't be more pleased with the service that I received from Fortress. Oh yea, and I love the new rifle!
Paul - Medina, OH
As soon as I unboxed this beast I took it to the grounds and put about 800 rounds through it. I was tempted to open another box of ammo because of how absolutely impressed I was. Furthermore, Mike exhibits some of the best customer service from any online store I have ever worked with. This business is on the east coast, and it was well past midnight when I shot him a text - he responded right away to all my questions. As a military service member who has put some time behind various weapons systems stateside and in deployment, I can attest to the reliability of PWS products in comparison to what we carry, and the service I received in obtaining this piece was unlike any other. Mike treats his customers like he wants to be treated, and I have nothing but respect for that. Not to mention this was priced about 300-400 dollars less than every other site I looked at. If you are going to shop for a new system, I would not hesitate to recommend Fortress Tactical and the service that Mike offers.
Kevin - Colorado Springs, CO
Buying something for $1200 that you have not been able to see or touch is a bit anxiety-inducing (at least for me), so the handling of a significant purchase like this is more critical to me than my typical small purchases. These days most companies have mail order down to a science, so it must be difficult to stand out. Even so, the communication, speed of shipping, condition of the item, packaging, and the initial purchase price were all outstanding. Just as some icing on the cake, I received a couple of goodies that weren't even in the original description of my AR pistol. I don't like to give 5 star reviews unless it is earned, but Mike & Co simply did a great job, and this review is well-deserved. Fortress Tactical will be a first stop the next time I have a wad of cash burning a hole in my pocket.
Rob - Kansas City, MO
I was a first-time buyer in the AR platform. Mike was very patient, and answered my many questions and texts. His customer service was EXCELLENT. He went out of his way to install a few items I ordered from him that weren't listed on his website, but happened to have on hand. Anyone who has done any research already knows Fortress has the best prices ANYWHERE, and not by a little either. This won't be the last firearm I buy from Mike. He's earned my loyalty (and that's not easy, my wife calls me a fastidious researching freak)!!! Oh, and the gun ran flawlessly with both subs and supers - right out of the box.
Randy - MPLS
I wish I had two more hands so I could give the guys at Fortress Tactical four thumbs up! Especially Mike - it didn't matter if it was 6am in the morning or 11pm at night. If I had a question, I would shoot him a text message and get a response lighting fast. Seriously, I don't know what this guy does, except sit in front of his computer and field calls 24/7. Delivery was super fast, and I really enjoyed the extras. I can't say enough good things about these guys and their competitive pricing on high-end rifles and class III gear. Add in an A+ for customer service, and it doesn't get any better than this. I'm sending everyone I know their way!
Alexander - US Army (ret), Founder & Lead Instructor - Razorback Tactical Solutions
I want to thank Fortress Tactical for responding quickly and completely to all my inquires in regards to my purchase. Not only did they answer all my questions, but when it was time to buy, they didn't price-gouge me. In these historic times everyone is very low on stock and high on demand. This gives some FFL dealers license to jack up their prices through the roof! Not at Fortress Tactical. They offer quality products at fair prices. Shipping was prompt, and I was kept in constant contact throughout the transaction. I would not hesitate to contact Fortress for assistance again, and would be glad to refer them to anyone who needs help. Thanks for everything!
Just wanted to drop you guys a quick note and tell you how much I appreciate your service. I can assure you that I will recommend you guys to anyone and everyone I work with. It's so refreshing to see a company with real people going the extra mile, and striving not only for your success, but your customers success and satisfaction as well. Kudos guys - you've earned yourselves a customer for life.
Patrick - Texas
I want to thank you for your quick and professional service! Not only did you get the product to me in a timely manner, but you were also able to exchange an item in my order at the last minute, and everything seemed to be packed with time & care. Be assured that you have a customer in CDS Protective Services...
Alex Gonzalez- CEO, CDS Protective Services
Fortress Tactical is an excellent company with superb products and outstanding service. My order was placed on a Sunday afternoon, and I was immediately responded to. The products I ordered arrived fast and well-packed. I will recommend Fortress Tactical to all members of our department without any hesitation. Thank you for your professional and friendly help.
Zbynek Jonak - Los Angeles Sheriff's Department
I would like to thank you for the friendly support, the answers my questions, fast delivery, and the pamphlet. I have been deployed for the past 2 years, and it really helps the transition of returning to find businesses that give personal attention. As an added bonus, the price was the best available of any online. It appears you operate in the "Mom and Pop" tradition of service - attention and values that founded America and helped grow it strong. This is one of the best experiences I've had in the 3 weeks since returning home to the US. Thank you, and God bless America!
David - TX
I really appreciated Fortress Tactical's detailed descriptions of each product, and was highly impressed by their professionalism and business savvy. I have a friend who recommended another site to me (we all love references and recommendations), but when I called Fortress, they worked with me to get a similar/better deal. Going above and beyond to advise a would-be customer (even if they don't buy from you) is a shining example of business professionalism. I was extremely happy with the customer service shown, and would not hesitate to recommend Fortress Tactical to anyone.
Sean - CA
My experience with Fortress has been outstanding (to say the least). It has been my pleasure to purchase supplies through you guys, not only because of the quick and unencumbered service, but most importantly - competitive pricing. I have never encountered a problem, but should one develop, I am most confident the matter will be resolved hassle-free. I will continue to do business with you - quite simply due to your professionalism and great "response time". Thank you!
L. A. (Larry) Dudgeon - Chief of Police, Centralia Police Department
Just wanted to say that this has been the most pleasurable buying experience I've had in a long time. The SUPER fast shipping and OUTSTANDING communication on your part made this a PERFECT transaction! This is the way to gain loyal customers, and you did it. My husband also bookmarked your site, so you have gained two new loyal customers. Thanks again for all your help. We'll be sure to check your site first when buying tactical items.
Debbie - OH
Great and fast service! I put in an order for some equipment on a Friday, and even with an address error, received it before I went off to training 6 days later. We had just moved into a new office, and I realized after I ordered that the address I supplied was incorrect. I left a message late Saturday night, and was promptly called back Sunday morning by a staff member to verify the address change before shipping on Monday. I'll have no problem ordering more equipment from these guys!
B. Elliott - AZ USFWS
Just wanted to thank you for all the help! You definitely take care of your customers... Looking forward to doing business with you in the future!
Luis Fajardo - SSG, USAR
In only a few e-mails, I have discovered something: you believe that customer service is not just a division name, and your customers are appreciated and given courtesy. This practice was at one time common in business, but today (sadly) is rather uncommon. I will be a bit redundant, and say it again: I so very much appreciate it! I would also imagine that all (or most) of you customers feel the same, even if they don't say so. I am so impressed by you and your company, that it will be my pleasure to recommend Fortress Tactical (without hesitation) to any/all I might contact expressing any need I think you can fill.
JR - TX
For a few years now, I've been buying everything from TASERs and pepper spray to flashlights and holsters at FortressTactical.com, and I've never had a single issue. I always refer my closest friends to Fortress, because I know they're in good hands. In addition (since I'm so impressed with their service), Fortress Tactical is usually the first place I check when needing any industry-related product, in hopes that they might carry it. Fortress is very knowledgeable about the products they offer, and have always been able to answer any questions I may have. Fortress operates with excellence - by sending order confirmations promptly, shipping orders accurately (at awesome prices), and providing the best communication I've ever had with any of our vendors. It's for the reasons listed above (and many others) that I am leaving this feedback. We will continue to do business whenever the opportunity arises!
Paul - Owner, PM Protection
I just wanted to thank you for the speed with which you filled and shipped my order. It arrived today, and I am very pleased. I'm certain that unhappy customers are quick to write (including myself), so I try to remember to drop a quick note when I'm happy as well. I'm confident you will be seeing future orders from me. Thanks again!
Shane - WA
It's not every day I feel the need to let someone know how much I appreciated their service, but I thought a quick note to you was warranted. I recently ordered from you and your company, and when I decided to make a change to the order, you were not only gracious enough to do so, but saved me shipping costs as well. The product arrived as you said it would, and quickly. No problems. I know everybody is too busy these days, but wanted you to know your service was appreciated.
Sgt J. Modl - Altoona Police Department