Terms & Conditions - Fortress Tactical
Any order canceled by customer prior to shipment is subject to a 3% credit card fee. Fortress Tactical reserves the right to cancel and fully refund any order to any individual deemed to be to a liability (legally, mentally, physically, or otherwise) based on suspect communication, criminal background, identification, or representation. To help reduce fraud, we verify all IP addresses. If you place an order from a non-US IP address, it will be canceled immediately.
By Federal law, we can only ship firearms to another dealer with a valid Federal Firearms License. Check your local & state laws to be sure that the firearm you are ordering is legal in your state, and that you are eligible to own it. If you place an order for any firearm or firearm accessory that is illegal in your state, it will be canceled. Please complete the steps below so that we can process your order in a timely manner, and ensure a trouble-free transaction.
1. Submit your order on our secure website when you are ready - complete checkout as with any online purchase.
2. Contact your local FFL (range, gun store, pawn shop, etc.), and make sure they will accept your order for transfer.
3. Please ask your dealer to email a copy of their Federal Firearms License (FFL) to firstname.lastname@example.org.
After receiving your dealer's information, we will ship via FedEx, UPS or USPS. You will be able to inspect the firearm when it arrives at your dealer, and they will complete the transfer to you. Transfer fees will vary, so be sure to ask your FFL what they charge. All firearms sales are final, unless the issue is our fault.
Product Returns - Warranties
For warranty/repair issues, all service arrangements must be made directly through the product manufacturer. We always do our best to assist our clients when problems occur, but please remember that we are not a test, repair or service facility. Most sales are final, but we can normally accept return of a non-defective product if unused in original packaging. Please contact us for return information, and be aware that any service charges we incur (credit card, shipping & restock fees) will not be refunded. Questions? Text/call us at 828-279-8546.
Depending on your location, Fortress Tactical ships using FedEx, UPS or USPS Mail. We are currently unable to offer expedited transit services. All firearms are shipped with a signature required.